The broad scope of the proposed training and capacity building program would include the following-

• Analyze and identify necessary changes to those job descriptions in light of the current tasks & likely changes in the functions to be carried out by staff at all levels in the ULBs.
• Make job responsibility specific categorization of personnel.
• Examine functional responsibilities of each department. Assess the role perception of the municipal councilors and their awareness about important and relevant provisions of constitution, municipal laws, rules, etc.
• Enumerate the tasks to be performed at each level and prepare a 'job description document'.
• Review the inputs provided in the RAP document, and carry out a detailed Training Need Assessment exercise, benchmarking the level of skills and competence of the ULB personnel to perform efficiently; identify and focus the areas of training for skill enhancement;
• On the basis of the analysis in tasks (v) above, prepare a detailed training plan to be implemented over the next one and half years for i) each category of officers/ staff, ii) for the council level functionaries and iii) for members of the RWA/Ward Committees; obtain approval of the training plan from ULB/PIA/PMC.
• Examine training delivery capabilities and capacity of ULB in terms of physical assets & facilities available.
• Prioritize delivery of training for the ULB staff as per the theme of training keeping in mind the present as well as future requirements and needs of the city.
• Prepare theme based modules & course materials for the training programs and obtain approval of the same from the PMC prior to the commencement of first batch of each training course.
• Identify and select resource persons with relevant experience and expertise for each theme course/program and implement training as per plan though interactive sessions, hands-on-training & exposure visits to locations demonstrating 'best practices'.
• Design a format for objective evaluation of staff performance in pre and post training/exposure visit sessions.
• Conducting pre training evaluation so as to verify training objectives match with the participants' training needs; carry out post training evaluation by the participants to assess the quality of training program.

Make precise assessment of the training and re-training needed for enhancing the capacity of ULB in terms of service delivery and management of work force.